It is important to understand the difference between ‘simple’ interest and ‘compound’ interest when taking on any loan. The difference in the two interest calculations is very important and a prospective borrower needs to be aware of these differences as the cost of a loan, over its full term, will be much higher with compound […]
Guiding Principles For a Great Customer Relationship
The demanding digital-first customer needs more and wants better experiences. Here are some guiding principles for meeting customer expectations and providing outstanding service in an ever-changing market. Know your Customers Organisations frequently ignore the most basic principle of customer relationship management. To create customer relationships, first you need to know exactly what they are looking […]